PRO SPORTS MEDICINE | PATIENT RESOURCES
Frequently Asked
Frequently Asked
Questions
Everything you need to know about appointments, insurance, sports medicine, diagnostic imaging, regenerative treatments, rehabilitation, and health optimization.
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01 / Explore
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medical and rehabilitation services.
02 / Understand
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treatment options and expectations.
03 / Connect
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personalized assistance.
✓ Clear Clinical Information
✓ Insurance & Self-Pay Options
✓ Individualized Care
✓ Easy Appointment Scheduling
PATIENT FAQ LIBRARY
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01
Getting Started & Appointments
What is PRO Sports Medicine?
PRO Sports Medicine, formerly
Arizona Sports Medicine, is a
Tempe-based clinical practice
focused on nonsurgical
musculoskeletal care,
diagnostic ultrasound,
regenerative procedures,
physical rehabilitation,
and selected health
optimization services.
Do I have to be an athlete to be treated?
No. We treat competitive
athletes, recreationally active
adults, and individuals
dealing with everyday
joint pain, injuries,
arthritis, and movement
limitations.
Do I need a referral before scheduling?
Most patients can schedule
directly. However, certain
insurance plans require
referrals or authorizations.
Contact our office if you
are unsure about your plan.
How do I schedule an appointment?
You can
schedule online using DrChrono
or call or text
480-400-6225
.
Appointment availability
depends on the service
and provider.
What happens at my first visit?
Your initial evaluation
includes discussion of
symptoms, medical history,
prior treatment, functional
limitations, and goals.
A physical examination
is performed, with
diagnostic ultrasound or
other testing when indicated.
Treatment options and next
steps are then discussed.
What should I bring to my appointment?
Bring identification,
current insurance
information if applicable,
your medication list,
relevant imaging reports,
previous medical records,
and any questions.
For injury examinations,
wear clothing that allows
easy access to the
affected area.
02
Insurance, Billing & Pricing
Does PRO Sports Medicine accept insurance?
Yes. We accept a range
of health insurance plans.
Participation and coverage
depend on your specific
insurance policy, network,
provider, and service.
Please verify your
coverage before treatment.
Are all services covered by insurance?
No. Many routine office
evaluations, imaging
services, and selected
rehabilitation treatments
may be eligible for insurance.
Regenerative procedures,
shockwave, wellness, and
other elective services
are frequently self-pay.
Coverage varies.
Can I pay out of pocket if I do not have insurance?
Yes. We offer self-pay
options for selected
evaluations, procedures,
and treatment programs.
Contact our office
for current pricing.
How much do treatments cost?
Costs depend on the
diagnosis, procedure,
treatment plan, and
insurance benefits.
We discuss anticipated
self-pay charges and
available options before
elective treatment.
Does insurance cover PRP injections?
PRP injections for
musculoskeletal conditions
are not routinely covered
by many insurers and are
commonly self-pay.
Confirm current pricing
directly with the clinic.
Can insurance-covered care and self-pay procedures be part of one treatment plan?
In some circumstances, yes.
An individualized treatment
plan may include separately
billed insurance-based
services and elective
self-pay procedures.
Billing must follow
applicable payer and
contractual requirements.
03
Sports Injuries & Diagnostic Imaging
What types of injuries do you evaluate?
We evaluate joint pain,
tendon injuries,
ligament sprains,
muscle strains,
overuse conditions,
bursitis, arthritis,
and selected nerve
or soft-tissue disorders.
What is musculoskeletal ultrasound?
Musculoskeletal ultrasound
is real-time imaging
used to assess tendons,
ligaments, muscles,
bursae, peripheral nerves,
and selected joint
structures. It uses
sound waves rather
than ionizing radiation.
Is ultrasound as effective as MRI?
Both are valuable,
but for different purposes.
Ultrasound is especially
useful for evaluating
many superficial structures
and observing tissue
during movement.
MRI provides additional
information about deeper
anatomy and certain
intra-articular injuries.
Can imaging be performed during my appointment?
In-office musculoskeletal
ultrasound may be performed
during a clinical evaluation
when medically appropriate
and available. Other imaging
may need to be arranged
at an outside facility.
What is an ultrasound-guided injection?
The provider uses
real-time ultrasound
to visualize the target
structure and needle.
This helps guide
selected injections
and aspirations while
identifying adjacent
anatomical structures.
04
Regenerative Medicine & PRP
What is regenerative medicine?
In sports medicine,
regenerative approaches
include treatments intended
to influence biological
tissue responses.
These may include PRP
and other plasma-based
procedures. Their effectiveness
varies by condition and
not every treatment has
demonstrated tissue regeneration.
What is platelet-rich plasma (PRP)?
PRP is prepared from
a sample of your own blood.
Processing separates and
concentrates platelets
within plasma. The resulting
preparation contains
platelet-associated
signaling factors.
It may be used in
selected musculoskeletal
treatment protocols.
What is PRP + A2M?
A2M, or alpha-2-macroglobulin,
is a naturally occurring
plasma protein involved
in protease inhibition.
PRP + A2M combines
plasma-derived components
in selected orthobiologic
protocols. Human clinical
evidence for injected A2M
is limited, and cartilage
regrowth is not established.
Can PRP repair a torn tendon or arthritis?
PRP has shown potential
symptom benefits for some
conditions, but outcomes
vary and it is not
a guaranteed repair
for tendon tears
or a proven means
of reversing arthritis.
Significant structural
injuries may require
additional treatment
or surgery.
How long does PRP recovery take?
Response and recovery
vary by treatment
site and diagnosis.
Temporary post-injection
soreness is common,
and functional improvement
may take weeks to months.
Your provider will review
activity restrictions
and rehabilitation guidance.
Is physical therapy included after PRP?
Rehabilitation is an
important component
of many clinic PRP
protocols. The exact
number of included
visits and follow-ups
depends on your
selected treatment
package and current
program structure.
05
TENEX, Tenotomy & Shockwave
What is TENEX?
TENEX is a minimally invasive
procedure that uses an
ultrasonic microtip
to fragment and aspirate
selected abnormal
soft tissue under
ultrasound guidance.
It may be considered for
certain chronic
tendon disorders.
What is needle tenotomy?
Needle tenotomy, also
called tendon fenestration,
uses controlled needle
passes to mechanically
stimulate an abnormal
tendon region.
Unlike TENEX, it does not
routinely remove tissue.
Is TENEX a replacement for surgery?
It can provide a less
invasive alternative
for selected chronic
tendon abnormalities,
but complete tendon
ruptures, substantial
retraction, and major
structural injuries
may require surgery.
What is shockwave or EPAT therapy?
Shockwave and radial
pressure-wave therapies
apply mechanical acoustic
energy externally to
selected musculoskeletal
tissues. EPAT commonly
refers to radial
pressure-wave treatment.
These technologies
differ in energy
generation and distribution.
Does shockwave treatment hurt?
Treatment often feels
like repeated tapping
or pulsing. Areas
of tenderness may
be uncomfortable.
Intensity can often
be adjusted according
to tolerance and
treatment requirements.
How many shockwave sessions are needed?
Many protocols involve
approximately three
to six sessions.
Frequency and total
treatment vary with
the condition, equipment,
and patient response.
06
Physical Therapy & Rehabilitation
What makes your physical therapy different?
Our approach emphasizes
individualized, one-on-one
rehabilitation coordinated
with medical evaluation
and treatment.
Exercise progression
is guided by diagnosis,
symptoms, movement quality,
strength, and functional goals.
What is corrective exercise?
Corrective exercise
addresses limitations
in mobility, muscle
activation, balance,
coordination, and
movement patterns through
progressive exercise.
The clinic incorporates
principles from the
NASM corrective
exercise framework.
Do I need physical therapy after a procedure?
Rehabilitation is often
recommended after PRP,
TENEX, needle tenotomy,
and some other treatments.
It helps restore movement,
strength, and tissue
loading capacity.
The timing depends
on the procedure
and recovery instructions.
Will I have exercises to do at home?
Home exercises are often
part of the rehabilitation
program and may include
mobility, strengthening,
balance, and functional
movement activities.
Exercise selection
is individualized.
How long does rehabilitation take?
There is no universal
recovery timeline.
Treatment duration
depends on the diagnosis,
injury severity, previous
function, and individual
response to rehabilitation.
07
Peptides, Labs & PRO Foundations
What are peptides?
Peptides are chains
of amino acids
involved in biological
signaling and numerous
normal physiological
processes. Some peptide
drugs are FDA-approved;
many others promoted
for recovery or longevity
remain investigational.
Are all peptides FDA-approved?
No. Some medications,
such as approved
semaglutide and
tirzepatide products,
have FDA approval for
specified indications.
Other peptides discussed
for performance, recovery,
or longevity may lack
FDA approval or adequate
human safety evidence.
What is PRO Foundations?
PRO Foundations is a
structured 90-day health
optimization program
built around baseline
assessment, connected
Hume monitoring devices,
individualized support,
and approximately 30-,
60-, and 90-day reviews.
Are Hume devices part of the program?
Yes. The PRO Foundations
program integrates
Hume body-composition
and activity devices
to help monitor
trends and progress.
Current enrollment
and device details
are provided through
PRO Foundations.
Does program enrollment include a prescription?
Enrollment alone
does not establish
medical eligibility
for a prescription.
Medication decisions
require appropriate
clinical evaluation
and compliance with
applicable regulations.
Do you offer laboratory or hormone testing?
Laboratory evaluation
may be used for
selected metabolic,
hormone, cardiovascular,
and other health questions.
Testing recommendations
depend on the individual's
symptoms, risk factors,
and clinical goals.
Where do I complete Foundations intake forms?
Use the
PRO Foundations Patient Portal
to access program
resources, intake
materials, follow-up
questionnaires, and
related information.
08
Patient Resources & Follow-Up
How can I contact the office?
Call or text
480-400-6225
.
General administrative
questions may also be
directed to
Admin@arizonasportsmed.com
.
Use an appropriate
secure clinical channel
for protected medical
information.
Where is the clinic located?
How do I transfer my medical records?
Contact the office
for appropriate record
transfer instructions.
Sensitive medical documents
should be submitted using
a secure method rather
than general email or SMS.
How do I cancel or reschedule?
Contact the office
at 480-400-6225
as early as possible
if your appointment
needs to change.
Confirm any applicable
cancellation policy
with the office.
What if pain gets worse after treatment?
Some temporary soreness
is expected after
certain procedures.
Severe or increasing
pain, fever, spreading
redness, new weakness,
or unexpected symptoms
require prompt
medical assessment.
Follow your
procedure-specific
discharge instructions.
What should I do in an emergency?
Call 911 or seek
immediate emergency
medical care.
General office calls,
website messages,
email, and standard
texting are not
emergency-response services.
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PERSONALIZED PATIENT SUPPORT
Still Have Questions? We're Here to Help.
General information is a useful starting point, but treatment recommendations should reflect your individual medical history, examination, diagnosis, and goals.
Contact PRO Sports Medicine for scheduling assistance, insurance questions, or an appointment to discuss your care.
Our Approach to Care
✓ Thorough clinical evaluation
✓ Clear explanations of treatment options
✓ Diagnostic imaging when appropriate
✓ Coordinated medical and rehabilitative care
✓ Transparent self-pay treatment discussions
✓ Individualized recovery planning
CLINICAL RESOURCES
Explore Our Services
Learn more about individual treatments, evaluations, procedures, and clinical programs.
PERFORMANCE. RECOVERY. OPTIMIZATION.
Better Answers. Better Direction. Personalized Care.
Whether you're managing an injury, seeking rehabilitation, or exploring additional treatment options, our team can help you take the next step.
PRO Sports Medicine
2034 E Southern Ave, Suite O
Tempe, AZ 85282
480-400-6225
Medical Information Disclaimer: These frequently asked questions provide general educational and administrative information. They do not constitute individualized diagnosis, treatment recommendations, or a guarantee of outcomes.
Service availability, insurance participation, pricing, appointment availability, and eligibility can change. Some treatments are investigational or have limited clinical evidence. Treatment decisions require appropriate assessment.
For medical emergencies, call 911. Do not transmit sensitive medical information through ordinary email or text messages.